{"events":[{"id":30959,"global_id":"www.iaee.com?id=30959","global_id_lineage":["www.iaee.com?id=30959"],"author":"19","status":"publish","date":"2025-08-13 09:53:18","date_utc":"2025-08-13 14:53:18","modified":"2025-08-13 11:36:29","modified_utc":"2025-08-13 16:36:29","url":"https:\/\/www.iaee.com\/event\/hands-free-data-rich-apco-2025-17sept25voice-ai-case-study-from-deployment-to-impact\/","rest_url":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/events\/30959","title":"Hands-Free &#038; Data-Rich: APCO 2025 Voice-AI Case Study From Deployment To Impact","description":"<p><strong><u>Webinar Description:<\/u><\/strong><\/p>\n<p>Discover how AI is transforming event experiences through the voice-activated concierge, Event Copilot. This innovative AI assistant slashes wait times, boosts attendee engagement, and delivers real-time analytics to organizers and sponsors alike. This co-presentation will showcase a case-study with TurnOutNow and APCO as they dive into the details from APCO 2025.<\/p>\n<p><strong>In this interactive session, you will:<\/strong><\/p>\n<ul>\n<li>Identify the advanced AI capabilities and integration of multi-source data feeds that drive immediate, actionable insights for attendees, sponsors, and event operations.<\/li>\n<li>Develop a practical 90-day pilot plan, complete with KPIs, timelines, and resource mapping, to successfully implement voice-activated AI at your own events.<\/li>\n<li>Apply ethical frameworks encompassing privacy, consent, and accessibility to ensure your AI-driven solutions meet the highest standards and foster inclusive experiences.<\/li>\n<\/ul>\n<p>Walk away equipped with a KPI scorecard, roadmap, and ethics guardrails\u2014empowering you to elevate your events and exhibitions through responsible and impactful AI integration.<\/p>\n<p><strong>This webinar is complimentary to IAEE Chapter Members and Non-Members. Eligible to earn 1 Clock Hour towards CEM recertification.<\/strong><\/p>\n<p><strong>Presenter(s): <\/strong>Harpreet Chatha, Chief Executive Officer, Turnout Now &amp; Patricia Giannini Henry, CAE CMP CEM<\/p>\n<p><strong>Sponsors:<\/strong> New Orleans &amp; Company and New Orleans Ernest N Morial Convention Center<\/p>","excerpt":"","slug":"hands-free-data-rich-apco-2025-17sept25voice-ai-case-study-from-deployment-to-impact","image":{"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square.webp","id":29109,"extension":"webp","width":1080,"height":1080,"filesize":32998,"sizes":{"medium":{"width":768,"height":768,"mime-type":"image\/png","filesize":134492,"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square-768x768.png"},"large":{"width":1024,"height":1024,"mime-type":"image\/png","filesize":193489,"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square-1024x1024.png"},"thumbnail":{"width":480,"height":480,"mime-type":"image\/png","filesize":75420,"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square-480x480.png"},"medium_large":{"width":768,"height":768,"mime-type":"image\/png","filesize":134492,"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square-768x768.png"}}},"all_day":false,"start_date":"2025-09-17 10:30:00","start_date_details":{"year":"2025","month":"09","day":"17","hour":"10","minutes":"30","seconds":"00"},"end_date":"2025-09-17 11:30:00","end_date_details":{"year":"2025","month":"09","day":"17","hour":"11","minutes":"30","seconds":"00"},"utc_start_date":"2025-09-17 15:30:00","utc_start_date_details":{"year":"2025","month":"09","day":"17","hour":"15","minutes":"30","seconds":"00"},"utc_end_date":"2025-09-17 16:30:00","utc_end_date_details":{"year":"2025","month":"09","day":"17","hour":"16","minutes":"30","seconds":"00"},"timezone":"America\/Chicago","timezone_abbr":"CDT","cost":"","cost_details":{"currency_symbol":"$","currency_code":"USD","currency_position":"prefix","values":[]},"website":"https:\/\/learn.iaee.com\/products\/hands-free-data-rich-apco-2025-voice-ai-case-study-from-deployment-to-impact","show_map":true,"show_map_link":true,"hide_from_listings":false,"sticky":false,"featured":false,"categories":[{"name":"Events","slug":"events","term_group":0,"term_taxonomy_id":10128,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":265,"filter":"raw","id":10128,"urls":{"self":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/categories\/10128","collection":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/categories"}},{"name":"Webinars","slug":"webinars","term_group":0,"term_taxonomy_id":6,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":40,"filter":"raw","id":6,"urls":{"self":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/categories\/6","collection":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/categories"}}],"tags":[{"name":"IAEE Webinars","slug":"iaee-webinars","term_group":0,"term_taxonomy_id":9989,"taxonomy":"post_tag","description":"","parent":0,"count":47,"filter":"raw","id":9989,"urls":{"self":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/tags\/9989","collection":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/tags"}},{"name":"Webinar","slug":"webinar","term_group":0,"term_taxonomy_id":9880,"taxonomy":"post_tag","description":"","parent":0,"count":39,"filter":"raw","id":9880,"urls":{"self":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/tags\/9880","collection":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/tags"}}],"venue":{"id":28099,"author":"19","status":"publish","date":"2024-06-27 08:31:30","date_utc":"2024-06-27 13:31:30","modified":"2024-06-27 08:31:30","modified_utc":"2024-06-27 13:31:30","url":"https:\/\/www.iaee.com\/venue\/virtual\/","venue":"Virtual","slug":"virtual","show_map":false,"show_map_link":false,"global_id":"www.iaee.com?id=28099","global_id_lineage":["www.iaee.com?id=28099"]},"organizer":[{"id":30960,"author":"19","status":"publish","date":"2025-08-13 11:20:09","date_utc":"2025-08-13 16:20:09","modified":"2025-08-13 11:20:09","modified_utc":"2025-08-13 16:20:09","url":"https:\/\/www.iaee.com\/organizer\/harpreet-chatha\/","organizer":"Harpreet Chatha","description":"<p><strong>Harpreet Chatha, Chief Executive Officer, Turnout Now<\/strong><\/p>\n<p>Harpreet Chatha is Founder &amp; CEO of TurnoutNow, delivering AI-powered real-time analytics and engagement for events worldwide. 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Patricia launched APCO\u2019s first virtual event, doubled attendance, and added $30K net income, and her data-driven campaigns grew Instagram followers 500% and tripled LinkedIn. 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As attendees and sponsors increasingly expect more, smart event organizers are turning to data as their ultimate advantage. This isn&#8217;t just about reporting numbers; it&#8217;s about making every decision count.<\/p>\n<p>Join our dynamic panel discussion where leading event organizers will pull back the curtain on their real-world successes, sharing how they&#8217;re leveraging data to revolutionize their planning and execution. Get ready to discover practical, actionable strategies that will help you:<\/p>\n<ul>\n<li>Optimize Operations: Get the most from your venue, improve attendee flow, and create better experiences with data-driven insights that cut through the guesswork.<\/li>\n<li>Elevate Educational Content: Craft compelling educational presentations that truly resonate, ensuring every session hits the mark by better understanding your audience.<\/li>\n<li>Maximize Sponsor &amp; Exhibitor ROI: Prove and amplify tangible value for your partners, turning sponsorships into undeniable success stories with measurable results beyond just badge scans.<\/li>\n<\/ul>\n<p>Our expert moderator, Nick Borelli from Zenus, a recognized leader in AI solutions for events, will guide the conversation as panelists share their game-changing approaches.<\/p>\n<p><strong>This webinar is complimentary to IAEE Chapter Members and Non-Members. Eligible to earn 1 Clock Hour towards CEM recertification.<\/strong><\/p>\n<p><strong>Presenter(s):<\/strong> Nick Borelli, Director of Marketing, Zenus; Diedra Crawford, CEM-AP, CMP, DES, Senior Director, Industry Sales and Operations, Digestive Disease Week; Karen Gonzales, CMP-F, CEM, Director, Global Business Development, IAEE and Lauren San Martin, Director of Membership and Marketing, Veterinary Emergency &amp; Critical Care Society<\/p>\n<p><strong>Sponsors:<\/strong> New Orleans &amp; Company and New Orleans Ernest N Morial Convention Center<\/p>","excerpt":"","slug":"beyond-buzzwords-real-world-data-strategies-for-event-success-24sept25","image":{"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square.webp","id":29109,"extension":"webp","width":1080,"height":1080,"filesize":32998,"sizes":{"medium":{"width":768,"height":768,"mime-type":"image\/png","filesize":134492,"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square-768x768.png"},"large":{"width":1024,"height":1024,"mime-type":"image\/png","filesize":193489,"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square-1024x1024.png"},"thumbnail":{"width":480,"height":480,"mime-type":"image\/png","filesize":75420,"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square-480x480.png"},"medium_large":{"width":768,"height":768,"mime-type":"image\/png","filesize":134492,"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2024\/11\/Generic-Webinar-Square-768x768.png"}}},"all_day":false,"start_date":"2025-09-24 10:30:00","start_date_details":{"year":"2025","month":"09","day":"24","hour":"10","minutes":"30","seconds":"00"},"end_date":"2025-09-24 11:30:00","end_date_details":{"year":"2025","month":"09","day":"24","hour":"11","minutes":"30","seconds":"00"},"utc_start_date":"2025-09-24 15:30:00","utc_start_date_details":{"year":"2025","month":"09","day":"24","hour":"15","minutes":"30","seconds":"00"},"utc_end_date":"2025-09-24 16:30:00","utc_end_date_details":{"year":"2025","month":"09","day":"24","hour":"16","minutes":"30","seconds":"00"},"timezone":"America\/Chicago","timezone_abbr":"CDT","cost":"","cost_details":{"currency_symbol":"$","currency_code":"USD","currency_position":"prefix","values":[]},"website":"https:\/\/learn.iaee.com\/products\/beyond-buzzwords-real-world-data-strategies-for-event-success","show_map":true,"show_map_link":true,"hide_from_listings":false,"sticky":false,"featured":false,"categories":[{"name":"Events","slug":"events","term_group":0,"term_taxonomy_id":10128,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":265,"filter":"raw","id":10128,"urls":{"self":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/categories\/10128","collection":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/categories"}},{"name":"Webinars","slug":"webinars","term_group":0,"term_taxonomy_id":6,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":40,"filter":"raw","id":6,"urls":{"self":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/categories\/6","collection":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/categories"}}],"tags":[{"name":"IAEE Webinars","slug":"iaee-webinars","term_group":0,"term_taxonomy_id":9989,"taxonomy":"post_tag","description":"","parent":0,"count":47,"filter":"raw","id":9989,"urls":{"self":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/tags\/9989","collection":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/tags"}},{"name":"Webinar","slug":"webinar","term_group":0,"term_taxonomy_id":9880,"taxonomy":"post_tag","description":"","parent":0,"count":39,"filter":"raw","id":9880,"urls":{"self":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/tags\/9880","collection":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/tags"}}],"venue":{"id":28099,"author":"19","status":"publish","date":"2024-06-27 08:31:30","date_utc":"2024-06-27 13:31:30","modified":"2024-06-27 08:31:30","modified_utc":"2024-06-27 13:31:30","url":"https:\/\/www.iaee.com\/venue\/virtual\/","venue":"Virtual","slug":"virtual","show_map":false,"show_map_link":false,"global_id":"www.iaee.com?id=28099","global_id_lineage":["www.iaee.com?id=28099"]},"organizer":[{"id":30957,"author":"19","status":"publish","date":"2025-08-13 09:42:40","date_utc":"2025-08-13 14:42:40","modified":"2025-08-13 09:42:40","modified_utc":"2025-08-13 14:42:40","url":"https:\/\/www.iaee.com\/organizer\/nick-borelli\/","organizer":"Nick Borelli","description":"<p><strong>Nick Borelli, Director of Marketing, Zenus<\/strong><\/p>\n<p>Zenus Director of Marketing, Nick Borelli, leverages his background in experience design, event tech and digital marketing to help event professionals reach their full potential. His background includes decades of contributions to life and digital communication helping to facilitate his mission: bringing the world together through intentionally designed experiences.<\/p>\n<p>To further this mission, he has presented on a wide range of topics internationally, volunteered with numerous industry associations and contributed to dozens of publications. He has also served as a board member for a decade with the meetings and events industry non-profit, the SEARCH Foundation.<\/p>\n<p>Nick has been named a Changemaker by MeetingsNet, awarded International Volunteer of the Year by ILEA, and has won numerous marketing awards. He has served as an advisor for associations, conferences, technology companies and event suppliers. Nick is the instructor of the Enhancing Events with AI course with the Event Leadership Institute.<\/p>","slug":"nick-borelli","image":{"url":"https:\/\/www.iaee.com\/wp-content\/uploads\/2025\/08\/Nick-Borelli.jpg","id":30958,"extension":"jpg","width":141,"height":141,"filesize":5959},"global_id":"www.iaee.com?id=30957","global_id_lineage":["www.iaee.com?id=30957"]}],"custom_fields":[],"is_virtual":false,"virtual_url":null,"virtual_video_source":""},{"id":31010,"global_id":"www.iaee.com?id=31010","global_id_lineage":["www.iaee.com?id=31010"],"author":"19","status":"publish","date":"2025-09-04 10:16:45","date_utc":"2025-09-04 15:16:45","modified":"2025-09-04 12:13:36","modified_utc":"2025-09-04 17:13:36","url":"https:\/\/www.iaee.com\/event\/ai-isnt-the-destination-its-how-you-and-your-events-keep-advancing-22oct25\/","rest_url":"https:\/\/www.iaee.com\/wp-json\/tribe\/events\/v1\/events\/31010","title":"AI Isn\u2019t the Destination, It\u2019s How You and Your Events Keep Advancing","description":"<p><strong><u>Webinar Description:<\/u><\/strong><\/p>\n<p>AI is no longer a futuristic concept, it\u2019s a practical tool that\u2019s reshaping how event professionals work and how events deliver value. The journey is far from over. In this session, discover how organizers are using AI today to enhance their own productivity and elevate event outcomes from attendee marketing and sales to operations and beyond. You\u2019ll hear real-world stories of experimentation, success, and lessons learned that will inspire you to explore new tools and approaches.<\/p>\n<p>Nancy Drapeau, IPC and VP of Research at CEIR, will share insights from CEIR\u2019s August report, which captured AI adoption trends. While the pace of change has only accelerated since then, this session offers a timely look at how professionals are navigating the evolving AI landscape, what\u2019s working, what\u2019s not, and what\u2019s next. Nancy will be joined by the following three organizer professionals who will share how they use AI to support their job success as well as for their organizations and the events they run.<\/p>\n<ul>\n<li>Rachel Grundner, Director of Sales, North American Trailer Dealers Association (NATDA)<\/li>\n<li>Chris Pendley, Director of Data &amp; Digital Services, Messe Frankfurt Inc.<\/li>\n<li>Steven Carlisle, VP of Data, Digital &amp; Marketing, North America, CloserStill Media<\/li>\n<\/ul>\n<p><strong>Learning Outcomes:<\/strong><\/p>\n<ul>\n<li>Learn CEIR\u2019s August report on AI adoption trends.<\/li>\n<\/ul>\n<p><strong>IAEE webinars are free to members and available to non-members for $49. 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